Privacy Policy

WHAT WE COLLECT

We may collect, store and use the following information:

Name
Contact information including email address and telephone numbers.
Demographic information such as postcodes, preferences, interests and hobbies.
Information about your computer including your IP address, browser type, operating system etc.
Other information relevant to customer surveys and / or offers.
Please note that the above such information may be collected via various ways when you register yourselves with our website, request any information, participate in surveys, promotions or any other feature of this website. Further the information might be collected by using common online collection methods like web browser cookies and other common tools. Moreover we collect information via third parties like social media websites (Facebook, Twitter, Google Plus, Linked In etc.) that you connect to may give us information about you.

WHAT WE DO WITH THE INFORMATION WE GATHER

We may use your personal information to:

To respond to your questions and requests.
To provide you with access to certain areas and features of this website.
We may use the information to improve our products and services.
To administer our website.
We may periodically send promotional emails about new products, special offers or other information including the businesses of carefully selected third parties which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may use the information to customise the website according to your interests.
We will NEVER sell your information to third parties.

CONTACT FORMS

If you contact us using a contact form, we collect your name, email address and IP address and may keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

DISCLOSING PERSONAL INFORMATION

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents and suppliers so far as necessary for the purposes set out in this policy.
We may disclose your personal information to the extent that we are required to do so by law and / or in connection with any current or future legal proceedings.
It is to be noted that except as provided in this policy, we will not disclose your personal information to third parties. Howeverto provide all the services and products to our users, we use the following third party providers with whom we share certain personal information when provided by you:
PayPal: to process payments for purchases
Stripe: to process payments for purchases
Klarna: to process payments for purchases
Learning Management System: used for the uAcademy courses

embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

CONTROLLING YOUR PERSONAL INFORMATION

The information provided might be used for the different purposes as explained above. However please note that at the time of collection of information for particular purposes like promotional offers and marketing campaigns, an ‘opt-out’ option would be available depending on different circumstances. An opt-out option means you indicate that you do not want us to send any communication regarding various promotional offers and various other marketing campaigns and product information. If you have opted for the opt-out option, you may not be able to take advantage of all the features of the website. Moreover if you have previously agreed to us to use your personal information for such communication purposes, you have option to change your mind at any time by writing to or emailing us at contact@uacademy.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above mentioned address.

SECURITY OF THE INFORMATION

We at uAcademy are committed to ensuring your information is secure and for this purpose we have taken certain standard security measures. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However please note that we cannot give absolute guarantee or promise the security of the information since internet is a public place. To the fullest extent permitted by law, we disclaim all liability and responsibility for any loss, damage, liability or any cost you may suffer due to any loss, unauthorised access, misuse or alteration of any information you submit to this website.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse the traffic and knows when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies helps us to analyse data about the website traffic and improve our website.

Please make a note that a cookie in no way gives us access to your computer or any other data of yours, other than the information which is shared by you to us. Furthermore, you may choose to accept or decline cookies however one must note that some web browsers automatically accept cookies. But you may log-in to your web browser settings and amend the settings to decline cookies if you prefer to. In case you opt for this option, you might not be able to take full advantage of the website.

Source: WooCommerce

We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information indefinitely so you have a record of your transactions and for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Source: WooCommerce Subscriptions

What we collect and store
For the purposes of processing recurring subscription payments, we store your name, billing address, shipping address, email address, phone number and payment info such as amount and date. We do not store credit card information. We use PayPal for payment for all subscriptions and PayPal stores your credit card info in a protected system.

LINKS TO OTHER WEBSITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

SEVERABILITY

If a provision of this policy is determined by court or other competent authority to be unenforceable, the other provisions of this policy will continue in effect.