Terms and Conditions

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uAcademy – Terms and Conditions

This website is owned, managed and operated by uAcademy.co.uk.

Please read these Terms and Conditions (“Agreement”, “Terms and Conditions”) carefully before using the uAcademy website or any sub-site (“the website”, “the site”) operated by uAcademy (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the website.

By accessing or using the website in any manner, including, but not limited to, visiting or browsing the website or contributing content or other materials to the website, you agree to be bound by the terms and conditions.

The website and its original content, features and functionality are owned by uAcademy and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. Please visit our Intellectual Property Rights statement.

We may terminate your access to the website, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature shall survive termination, including, without limitation, ownership provisions, warranty, disclaimers, indemnity and limitations of liability.

By clicking the ‘Accept’ button you agree to these terms and conditions. By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) & or by speaking to an uAcademy representative you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form nor completing the checkout process constitutes our acceptance of your order.

Our Site may contain links to third-party sites that are not owned or controlled by uAcademy. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of United Kingdom, without giving effect to any principles of conflicts of law.

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

If you have any questions about this Agreement, please contact us at:


When registering you will be prompted to enter a User ID and Password. You must take care to keep your user name and password confidential. You will be responsible for all activities that occur under your user name and password. You must not allow anyone else to use your user name and password. You must inform us immediately of any unauthorised use of your user name or password or if you believe that your user name or password has been compromised. We reserve the right to require you to change your user name and password if we believe that they are no longer secure.

We will never email you or ask you on the phone for your password. If anyone asks you for your password you must tell your tutor or advisor.

We will provide you with access to your course once you have enrolled and completed payment. You will need to log on using your user name and password to use the course.

uAcademy is an online learning platform and all courses are only available online through our website. We do not provide or send learning materials in the post.

uAcademy offers cancellations and refunds based on specific requests which must be sent via email to contact@uacademy.co.uk within 14 days of purchase. If a cancellation is requested then you will immediately lose access to the course. We do not accept cancellation requests after 14 days under any circumstance.


As we are continually improving and upgrading our courses and security there may be an occasion where you will be unable to access your course. Please be assured that this time will be kept to a minimum and is in the interest of our learners. We strive to supply our students with the latest, up to date courses that are in demand today.

A course becoming ‘out of date’ can also be due to the awarding body deciding to alter, change, replace or simply cease the exam. These events are beyond the control of uAcademy and hence we cannot accept any responsibility for any previously purchased course becoming invalid for certification purposes. We do update our courses based on any new awarding body specification but we cannot provide a time scale on how quickly this is done after the new specification is released.


Some Courses including ALL of the CEMAP Courses require an external exam. This exam cost is NOT included in your course package by uAcademy. The cost of the external exam must be paid by the student as it is an external exam.


We use all of the standard security measures to guard your personal data. Credit / debit card numbers are not stored on to any of our system. For security reasons, we will never re-display entire card numbers in a readable form and all of the card transactions will be handled by our secure server. We do not offer non-secure transactions. We use secure methods to process the payments via card and on a regular basis monitor the performance of this process. Each time you make a card transaction, you will be sent confirmation of payment via e-mail.

CeMAP – The London Institute of Banking & Finance

CeMAP is trademarked brand and the intellectual property of The London Institute of Banking & Finance (LIBF)

CeMAP is provided and awarded by The London Institute of Banking & Finance.