Terms & Conditions

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Terms and Conditions

These Terms and Conditions govern the supply of our Courses to you

1. Acceptance of terms

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

2. Definitions

– Account means a unique account created for you to access our service or parts of our Service.

– “Agreement” – is a reference to these Terms and Conditions, the Privacy Policy, Intellectual Property policy, any order form and paymentinstructions provided to you;

– “Affiliate” – means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

– “Country” – refers to: England, United Kingdom

– “Course” – means the online training course that you haverequested us to provide to you;

– “Course Fee” – refers tothe fee for the chosen Course as specified on our website;

– “Goods” – refer to the items offered for sale on the Service.

– “Monthly Fee” – is the monthly amount taken for purchasing an Order (in GBP).

– “Orders” – mean a request by You to purchase Goods from Us.

– Pass Guarantee – is in reference to a free extension of an eligible course in the event the student has not passed the real exams before the course access expires. The pass guarantee is only valid on selected courses.

– “Privacy Policy” – means the policy displayed on our Website which details how we collect and store yourpersonal data;

– “Service” – refers to the Website

– “Sign-up fee” – refers to the one-time fee for courses with a monthly subscription option. The sign-up fee is non-refundable.

– “Subscriptions” – refer to the services or access to the Service offered on a subscription basis by the Company to You.

– “Third-party Social Media Service” – means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

– “Terms and Conditions” – (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

– “you”, “your”, “yours” or “student” – means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

– “we”, “us”, “our” and “Company” – are references to https://uAcademy.co.uk

– “Website” – is a reference to our Website https://uAcademy.co.uk

3. Course Bookings

3.1. Any contract for the supply of Courses from this Website is between you and uAcademy. Youagree to take particular care when providing us with your details and warrant that these details are accurateand complete at the time of ordering. You also warrant that the PayPal, Klarna, Credit or Debit Card details that you provideare/is your own and that you have sufficient funds to make thepayment.

3.2. By placing an Order for Goods through the Service, You warrant that You legally capable of entering into binding contracts

3.3. If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your debit/credit card number, the expiration date of Your debit/credit card, Your billing address, email address, telephone number and PayPal email address.

3.4. You represent and warrant that: (i) You have the legal right to use any debit/credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

3.5. In order to purchase one of our Courses you must pay directly through our Website. Courses purchased from this Website are intended for your useonly and you warrant that any Courses purchased by you are not for resale and that you are acting asprincipal only and not as agent for another party when receiving the Course. Any courses purchased through our Website must not be distributed or shared with anyone.

3.6. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order andpayment secure, but in the absence of negligence on our part we cannot be held liable for any loss you maysuffer if a third party procures unauthorised access to any data you provide when accessing or orderingfrom the Website.

3.7. Once we receive your order we will send you a confirmation email to the purchase of the order/course. If, for whateverreason, your order is not accepted by us we will notify you of this by email.

3.8. Once you have purchased a course from uAcademy, you will be provided with access to the course within 24 hours, however this can be extended if further checks are required.

4. Prices and Payments

4.1. All prices listed on the Website are correct at the time of publication however we reserve the right to alterthese in the future. We also reserve the right to alter the Courses available for sale on the Website and todiscontinue any Course.

4.2. You can pay by debit/credit card. Yourdebit/credit card details will be encrypted to prevent the possibility of someone being able to read them asthey are sent over the internet. Your credit card company and/or bank may also do security checks to confirm it is youmaking the order.

4.3. You can also choose to pay monthly for selected subscription courses. If monthly payments are an option, then it will be displayed on the course information page.

4.4. All Course bookings made by you are subject to these Terms and Conditions. Course Fees may be subject tochange and we will publish any change in our Course Fees on our website. Once you have received a confirmedbooking and paid the Course Fee for your Course will not alter.

4.5. Please note that Course Fees do not include the cost of examination or registration fees that may be chargedby an awarding body.

5. Subscriptions

5.1. The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.

5.2. At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.

5.3. You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company.

5.4. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.

5.5. The initial sign-up fee for a subscription is non-refundable.

5.6. The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

5.7. The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

5.8. Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.

5.9. Subscription fees are non-refundable however, Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

6. Online Courses

6.1. Once we have received your payment, you will receive access to your course within 24 – 72 hours.

6.2. We hereby grant to you a non-exclusive, non-transferable, limited, personal, revocable, worldwide licenceto access the Course(s) for which you have paid.

6.3. You must not:

6.3.1. license, sublicense, sell, resell, transfer, assign, distribute or in anyway commercially exploitor make available to any third party the Course(s), or the content of our Courses or our Website in any way;

6.3.2. modify or make derivative works based upon the Course;

6.3.3. embed the service as an “iframe” or”frame” from within another application;

6.3.4. reverse engineer or access the Website or the Course inorder to (a) build a competitive product or service, (b) build a product using ideas, features, functions orgraphics that are similar to those related to the Website or the Course, or (c) copy any ideas, features,functions or graphics of the service. Courses cannot be shared or used by more than one individual.

6.4. Ownership of the copyright and all other intellectual property rights in the course material and other documents provided to you vests in us absolutely and you have no right to copy, reproduce, licence, sell, distribute or otherwise deal with this material in any manner whatsoever without our express written consent.

6.5. A security system is in place to prevent Courses from being copied, printed, downloaded, screenshotted or screen recorded.You must not attempt to copy, print, download, screenshot or screen record any section of the Website.

6.6. Courses can only be accessed by a device with an internet connection and a suitable web browser. High speed broadband is recommended.

7. Cancellation

7.1. Under the Consumer Rights Act – You may cancel the contract and receive a full refund within 14 days of purchasing a Course provided youhave not logged in and accessed the Course. All cancellation requests must be received in writing by our contact form which can be found online at: https://uacademy.co.uk/contact/

7.2. We will reimburse You no later than 14 days from the day on which We receive Your order cancellation notice. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

7.3. If you have logged in to your uAcademy online account and have accessed the course then you are not eligible for a full refund under the Consumer Rights Act.

8. Cancellation (2)

8.1. We shall be entitled to cancel or suspend your account with us in the event that we reasonably consider orsuspect that you have acted in breach of these Terms and Conditions. Any failure to pay fees on time shallconstitute a breach of these Terms and Conditions entitling us to terminate or suspend your access to theCourse.

9. Availability, Errors and Inaccuracies

9.1. We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

9.2. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

9.3. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our website.

9.4. The Courses are provided on an “as is” basis and no warranty or guarantee is offered in relation to the accuracy of the information provided. We cannot guarantee or warrant to you that any Course issuitablefor you or that you will successfully pass an examination following participation on a Course. The use of theCourse and the materials provided is entirely at your own risk and we cannot be held liable for any loss,damage or injury suffered or incurred by you as a result.

9.5. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information,viruses or other contamination or destructive properties transmitted to you or your computer system viaour Website.

9.6. We shall not be held liable for any failure or delay in in delivering the Courses where such failure arises as aresult of any act or omission which is outside our reasonable control such as an act of God or those of thirdparties.

9.7. The products sold by us are provided for private domestic and consumer use only. Accordingly, we do notaccept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damageto property and/or loss from claims of third parties arising out of the use of the Website or for any productsor services purchased from us.

10. User Accounts

10.1. When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

10.2. You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

10.3. You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

10.4. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

11. Links to Other Websites

11.1. Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

11.2. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

11.3. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

12. Termination

12.1.We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

12.2. Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

13. Cookies

13.1. The website uses cookies to help personalize your online experience. By accessing the Website, you agreed to use the required cookies.

13.2. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

13.3. We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

14. Comments and Views

14.1. Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. The Company does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of The Company, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, The Company shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

14.2. The Company reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

14.3. You warrant and represent that:

14.3.1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

14.3.2. The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

14.3.3. The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

14.3.4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

14.4. You hereby grant the Company a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

15. AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

16. Disclaimer and Limits to our Liability

16.1. We disclaim any and all liability to you for the supply of the Course and our services to the fullest extent permissible under applicable law.

16.2. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the Course. We cannot accept any liability for any loss, damage, cost or expense, including any direct or indirect loss such as loss of profits, to you howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.

16.3. We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

16.4. We shall not be held liable for any failure or delay in performing the Course where such failure arises as a result of any act or omission which is outside our reasonable control such as an act of God or those of third parties.

16.5. We undertake that we will use suitably qualified and skilled tutors to provide the Course to you however we cannot guarantee or warrant to you that the Course is suitable for you or that you will successfully pass an examination following attendance on the Course.

16.6. Participation on the Course is entirely at your own risk and we cannot be held liable for any loss, damage or injury suffered or incurred by you as a result.

17. Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

18. Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

19. Other Websites – Hyperlinking

There may be a number of links on our Website to third party websites which we believe may be of interest to you. We do not represent the quality of the products or services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third-party websites or the services or goods that they may provide to you

20. Complaints

If you have a complaint please contact us via our contact form from the following link: https://uAcademy.co.uk/contact/

We will endeavour to respond to all requests within 3 working days.

21. Pass Guarantee Scheme

21.1. Students must meet all of the following requirements to be eligible for a 6-month extension under the pass guarantee scheme:

  • Complete the full online course including all mock exams;
  • You have purchased made a full (annual) payment for the Course.
  • You have not passed the exam in relation to your Course and you have paid the Course fees in full.
  • You must contact usno later than 28 working days prior to your course expiry date. You must include a copy of your exam results.

21.2 The Pass Guarantee is not available on Courses that have been purchased with a monthly subscription.

21.3 You cannot transfer or assign the extension for which you are eligible under the Pass Guarantee Scheme to any other person.

21.4 In no circumstances will the Company refund your Course Fees or provide a cash alternative.

21.5 If you have breached, or, are in breach of any of the Terms and Conditions, you will not be eligible for the Pass Guarantee.

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